How Wallet And Account Data Are Handled
Our Privacy Policy covers the details you enter for account creation, the phone check completed before account access, and records created when you use DANA, OVO, GoPay or QRIS. We may also record a device type, browser setting, login time and security event so we can
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recognise unusual access and help resolve a stalled wallet status. Payment records can include a reference, amount and status, while the underlying wallet password stays with the relevant payment service. We retain records only for the operational, security and legal purposes that apply to the account.
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Where local law permits, you can ask us to explain a record, correct an inaccurate detail or clarify why a data item is retained. Eligibility and access depend on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.